Telehealth

John Whyte, MD, MPH Chief Medical Officer, WebMD

"Communication is important, whether we're talking about the communication of risk around coronavirus or whether we're talking about how healthcare is changing and the role of telemedicine and the role of virtual care."

Stephen Krieger, MD Neurologist, Icahn School of Medicine at Mount Sinai

"We've developed techniques to try to accomplish many of the things that we need to do in the neurologic exam over video, which is a challenge..."

Drew Ramsey, MD Psychiatrist, Columbia University

"After essentially being forced by circumstance to see more patients in this way, I think a lot of us noticed that we had to find ways to not only get used to it, but to also get good at it."

Peter Yellowlees, MBBS, MD Psychiatrist, UC Davis Health

"[Medicare waivers] have dramatically changed the entire scene for someone like myself, as a clinician, to allow me to see my patients in a much easier way."

Richard S. Isaacson, MD Neurologist, Weill Cornell Medicine

"I guess what I'm realizing is that telemedicine can reach so many more people. We've had a waiting list for so long and it's been great to begin going down that list."

Jay H. Shore, MD, MPH Psychiatrist, University of Colorado

"It means you hold a relationship with your patients through multiple different mediums: email, portal, telephone, in-person. It's not just about in-person vs video."

Dinah Miller, MD Psychiatrist, Johns Hopkins University

"I used to find myself aggravated when patients forgot their appointments, a not-infrequent occurrence. 'No shows' are now extremely rare; if a patient forgets, I call and they sign on to their screen and have their session. People no longer get caught in traffic, they come on time, and they don't complain about my crowded parking lot."